24/7 Emergency Service

Professional Disaster Cleaning in Philadelphia, Delaware County, Montgomery County & Bucks County

Post-disaster debris removal, biohazard cleanup, odor elimination, and complete deep cleaning after fire, water, mold, or other emergencies.

(215) 240-2281

IICRC Certified #70009595Licensed & InsuredInsurance Claim HelpFree Estimates

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No obligation. We respond to emergency calls 24/7.

After a disaster. Fire, flood, sewage backup, or any major property emergency. Thorough professional cleaning is not optional. It's the foundation that every other restoration step is built on. Soot left on surfaces continues to cause corrosion and permanent staining. Organic debris from flooding or sewage decomposing inside walls causes persistent odor and unhealthy air quality. Contaminants from water events left in place create long-term mold and health problems. Proper cleaning is what makes a property truly safe to occupy again. Not just visually repaired.

New Image Restoration's disaster cleaning team handles the full spectrum of post-disaster cleaning situations: intensive post-fire soot and smoke cleaning, sewage and biohazard decontamination, debris and demolition material removal, hoarding situation remediation, odor elimination, and complete property deep cleaning that prepares a space for reconstruction. We also clean and restore contents. Furniture, documents, electronics, clothing. That might otherwise be written off as losses.

Our cleaning technicians are trained in the specific methods required for each type of contamination. Soot requires alkaline cleaners and chemical sponges. Not water or bleach. Biohazard materials require EPA-registered disinfectants and proper disposal. Odor requires source removal and molecular treatment. Not masking. We bring the right equipment, the right chemistry, and the right training to every job.

At a Glance

Since 2020

In business

4,000+

Jobs completed

4.7★

205+ reviews

24/7

Emergency response

Our Process

01Site Assessment & Safety Review
02Contents Inventory & Pack-Out
03Debris Removal
04Surface Cleaning
05Decontamination
06Odor Treatment
07Final Cleaning & Clearance

IICRC Certified #70009595

Valid through 12/31/2026

PA HIC #PA174260

Valid through 8/30/2026

Call (215) 240-2281

What We Handle

Disaster Cleaning Situations We Handle

Post-Fire Soot & Smoke Cleaning

Soot coats every surface fire smoke contacts. Walls, ceilings, contents, and the inside of HVAC systems. Professional soot cleaning is the most critical and time-sensitive step after a fire, as soot continues to cause damage and etching the longer it sits.

Sewage & Biohazard Cleanup

Sewage backup, flooding from contaminated sources, and other biohazard situations require PPE, EPA-registered disinfectants, and proper hazardous waste disposal procedures. This work should never be attempted without professional training.

Debris & Demolition Removal

Restoration demolition generates significant debris. Damaged drywall, burned materials, contaminated flooring, and structural components. We handle all hauling and disposal, including hazardous materials like asbestos-containing flooring and lead paint.

Odor Elimination

Smoke, sewage, mold, and decomposition odors penetrate porous materials and cannot be eliminated by surface cleaning or air fresheners alone. We use thermal fogging, ozone treatment, and hydroxyl generators to neutralize odors at the molecular level.

Hoarding Cleanup

Hoarding situations require sensitive, professional handling. We provide respectful, discreet cleanup services that may include biohazard removal, pest remediation, structural cleaning, and complete sanitation of all affected areas.

Contents Cleaning & Restoration

Furniture, documents, electronics, clothing, and personal belongings damaged by fire smoke, water, or soot can often be professionally cleaned and restored. We inventory, clean, deodorize, and return salvageable contents.

Why Professional Matters

Don't Risk DIY Restoration

Disaster cleaning is physically demanding, technically specific, and potentially hazardous. And it looks nothing like regular cleaning. Soot chemistry requires alkaline cleaners and dry cleaning methods that remove rather than smear. Biohazard materials require specific PPE, contained disposal, and regulated chemical treatment. Structural debris from demolition may contain asbestos, lead, or mold-contaminated materials that cannot simply go in a dumpster. And odor elimination requires equipment. Thermal foggers, ozone generators, hydroxyl units. That penetrate materials the way odor molecules do. Attempting post-disaster cleaning with consumer products and household tools leaves contamination behind that causes long-term problems.

Verified & Certified

IICRC Certified #70009595

Valid through 12/31/2026

PA HIC #PA174260

Valid through 8/30/2026

Call (215) 240-2281

Step By Step

Our Disaster Cleaning Process

Site Assessment & Safety Review

We assess the type and extent of contamination, identify safety hazards (structural instability, electrical, hazardous materials), and develop a cleaning plan and safety protocol before work begins.

Contents Inventory & Pack-Out

All salvageable personal property and contents are cataloged, photographed, and safely removed for professional cleaning. Non-salvageable items are documented for insurance replacement value.

Debris Removal

Damaged materials, demolition debris, and contaminated items are removed, bagged, and disposed of properly. Including any regulated hazardous materials requiring special handling.

Surface Cleaning

All structural surfaces are cleaned using the appropriate method for the contamination type. Chemical sponges and alkaline cleaners for soot, disinfectants for biohazard, HEPA vacuuming for mold, or specialized cleaners for specific situations.

Decontamination

EPA-registered disinfectants are applied to all surfaces in sewage, biohazard, and mold situations. Hospital-grade antimicrobials eliminate pathogens and prevent regrowth.

Odor Treatment

Thermal fogging, ozone, or hydroxyl treatment is applied based on the odor type and severity. We treat sources and airborne odor molecules. Not just the surface symptoms.

Final Cleaning & Clearance

A complete final cleaning prepares the space for reconstruction or reoccupancy. We verify all contamination has been addressed before clearing the space.

Why New Image Restoration

The New Image Advantage

Complete Post-Disaster Cleaning

We handle every type of post-disaster cleaning. Soot, sewage, mold, debris, odor. Under one contract with one team.

Biohazard Certified

Proper PPE, regulated disposal, and EPA-registered disinfectants for biohazard, sewage, and contaminated materials.

Molecular Odor Elimination

Thermal fogging, ozone, and hydroxyl treatment eliminate odors permanently. Not mask them with fragrances.

Contents Restoration

We clean and restore fire-damaged, smoke-damaged, and water-damaged contents that homeowners assume are losses.

Sensitive Hoarding Cleanup

Respectful, discreet, and professionally handled hoarding cleanup with complete sanitation and hazardous material management.

Insurance Documentation

All cleaning services are itemized and documented for insurance submission. A covered cost in most disaster-related claims.

Gallery

Take a Look at Some of Our Work

Browse examples of restoration projects completed by the New Image Restoration team across Philadelphia and the Delaware Valley.

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Insurance Coverage for Disaster Cleaning

Post-disaster cleaning costs are covered by most homeowner's and commercial property policies when the cleaning is necessitated by a covered event. This includes post-fire soot cleaning, sewage decontamination, debris removal, and odor treatment. Contents cleaning is also typically covered under the personal property component of your homeowner's policy. We provide itemized documentation of all cleaning services performed for direct insurance submission. Biohazard cleaning costs not related to a covered property damage event are typically not covered by standard policies.

Learn About Our Insurance Process

Common Questions

Disaster Cleaning FAQ

Biohazard cleanup involves the safe removal and disposal of biological materials that pose a health risk. Including sewage and black water, blood and bodily fluids, animal waste and decomposition, hoarding situations with extreme contamination, and infectious disease contamination. These materials require specialized protective equipment, EPA-registered disinfectants, and proper disposal in accordance with state and federal regulations. Biohazard cleanup is not a DIY task. Exposure to these materials can cause serious illness. Our certified technicians handle all aspects of biohazard remediation safely and discreetly.

Post-fire cleaning goes far beyond sweeping up ash. It involves removing and disposing of debris and damaged materials, dry-cleaning soot from ceilings and walls using chemical sponges, HEPA vacuuming all surfaces to capture fine soot particles, washing all hard surfaces with alkaline cleaners, treating porous surfaces with sealant to lock in residual odor, cleaning all HVAC ductwork and replacing filters, and odor treatment using thermal fogging and ozone or hydroxyl generators. Soot is chemically active and continues to cause damage and corrosion the longer it sits. Professional post-fire cleaning within the first 24–48 hours prevents additional damage and reduces overall restoration costs.

Yes. Debris removal is a core part of our disaster cleaning services. After water, fire, or storm damage, demolition of unsalvageable materials (saturated drywall, charred framing, ruined flooring) is often necessary before restoration can begin. We handle all aspects of demo and debris hauling, including proper disposal of hazardous materials (asbestos-containing materials, lead paint, chemical contamination). We bring dumpsters on-site as needed and leave the site clean and ready for rebuilding. All debris disposal is documented for your insurance claim, as it's a covered expense under most policies.

Odor elimination after a disaster requires addressing both the source and the airborne odor molecules. Not just masking them. Our odor elimination process includes removing the odor source (damaged materials, contaminated items), treating surfaces with EPA-registered antimicrobial and deodorizing agents, thermal fogging (injecting a deodorizing fog that penetrates porous surfaces the same way odor molecules do), ozone treatment for extreme odors, and hydroxyl generator treatment for ongoing neutralization. Different odor types (smoke, sewage, mold, organic decomposition) require different treatment protocols. We assess the odor source and severity before recommending the appropriate combination of treatments.

Yes, and we approach them with the sensitivity and discretion they require. Hoarding situations often involve a family member or loved one, and the emotional dimension of these cleanups requires respectful, non-judgmental professionalism. From a technical standpoint, extreme hoarding cleanups may involve biohazard materials, structural damage from weight load, severe mold and pest infestations, and extensive debris removal. We work at the family's pace, help document items for sorting, and provide full cleaning and sanitization of all affected areas. All work is handled confidentially. We can coordinate with social services or mental health professionals if the family requests it.

Disaster cleaning costs are typically covered as part of your broader property damage claim when the cleaning is necessitated by a covered event (fire, water damage, storm). This includes debris removal, soot cleaning, sewage cleanup, and odor remediation. Biohazard cleanup resulting from a covered event is also generally covered. Hoarding cleanup is typically not covered unless it reveals or is accompanied by covered property damage. We provide itemized documentation of all cleaning services performed, with photographs and written scope, formatted for insurance submission. We've found that thorough documentation. More than we typically see from other contractors. Often results in full reimbursement for clients who might otherwise be denied.

Local Coverage

Where We Provide Disaster Cleaning Services

Locally owned and operated. We serve homeowners and businesses across the entire Philadelphia metropolitan area, South Jersey, and Northern Delaware.

Disaster Cleaning in Delco

PA · Delaware County

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Disaster Cleaning in Philadelphia

PA · Philadelphia

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Disaster Cleaning in Montco

PA · Montgomery County

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Disaster Cleaning in Bucks County

PA · Bucks County

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Disaster Cleaning in Chester County

PA · Chester County

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Disaster Cleaning in South Jersey

NJ · South Jersey

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Disaster Cleaning in Northern Delaware

DE · Delaware

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Don't see your town? Call us. We serve every community across Delaware County, Montgomery County, Bucks County, Chester County, Philadelphia, South Jersey, and Northern Delaware. (215) 240-2281

Need Disaster Cleaning Help Right Now?

After a disaster, getting your property truly clean and safe to occupy is the first step toward getting your life back to normal. New Image Restoration's disaster cleaning team responds throughout Philadelphia, Delaware County, Montgomery County, Bucks County, Chester County, South Jersey, and Northern Delaware. Call (215) 240-2281 any time. We'll answer and we'll help.

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